Frequently Asked Questions

Do you want to know about my cancellation policy? Or perhaps you want to know a little more about my background? If so, please check out my Frequently Asked Questions below.

Currently, I teach more than 40 students each week.

Each lesson is 55 minutes long, with 5 minutes reserved for booking the next lesson.

You can change a lesson up to 48 hours before the lesson is due to start. Please send me a text message on +44 (0) 7958 662428 or a Skype message to let me know and we can reorganise the lesson.

If you need to cancel the lesson within 48 hours for any reason at all, including illness, the cancellation fee will be half the price of the lesson. This is because I will not have enough time to fill the slot with another student.

If you forget the lesson, you’ll be charged for half the price of the lesson.

If you are late, the lesson will still need to finish on time. This is because I will have another student afterwards, so it simply won’t be possible to add on extra time at the end.

On some occasions, my lessons may overrun by five minutes or so. When this happens, I will contact to you as soon as I am able. I will also make up any lost time at the end of the lesson.

Simply let me know at least one week in advance. Don’t forget though, by using Skype, there is nothing stopping you from still having your lesson. I’ve had students do their lessons by a swimming pool!

Sometimes I need a break, and when this happens, I give you the option of a double lesson the week before or after I travel.

Once you start lessons, I will provide you with my bank details. Please make all payments in advance of the lessons.

Simply give me a call and tell me that would like to stop learning. I will then send you a written confirmation for your records.

Absolutely. Simply send me a message or ask me in a lesson.

Absolutely. If you have never used Skype before, I can guide you through the installation over the phone. I can then explain how it works, how to call me and how to send messages. Don’t worry, you will
be up and running in no time.

Absolutely. I actually prefer FaceTime as the connection appears to be more reliable.

Absolutely. This is actually a great option if you want to learn with another person in a different location to yourself.

Well this all depends on how much French you want to speak. If you are just learning some basic phrases to get by on holiday, a series of five to ten lessons will suffice.

To have basic conversations in French, about 500 core words would be required. This represents around 80% of the words used in French conversation. This would take between 30 to 50 lessons.

To be completely fluent in French would take several years of dedicated study, as well as extra work between our lessons.

Yes, I am DBS certified, and I love to teach children. Depending on the child’s age, I may ask that an adult supervises. This is in case they have a problem with their computer.

Yes, I am French and my family comes from Paris. Interestingly though, I was actually born and raised in Japan to Franco-American parents, so as a result, I speak English, French and Japanese natively.

I have a neutral metropolitan French accent common to Paris.

I love what I do. I love to share my passion for learning, seeing my students achieve things that they would have never imagined, and it’s always such an honour to be a part of that amazing journey. I can’t imagine doing anything else!

I have taught over 6,000 hours of lessons over a period of 8 years in the UK. I have also taught in France, Japan and America. I have taught all levels and all age groups in a wide range of settings including nurseries, companies, groups and of course, on Skype!